35 applicants

Company

Abnormal Security · 16 hours ago

Project Manager, Professional Services

Remote - USA

Full-time

Remote

Mid Level

$104K/yr - $122K/yr

3+ years exp

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Responsibilities

Create, maintain and execute project plans with objectives, deliverables, timelines, dependencies and owners for our more complex Abnormal deployments.

In addition to customer-focused projects, you will drive internal operational projects within the Professional Services team, focusing on enhancing efficiencies and scaling the team’s capabilities.

Conduct project status meetings for both internal and customer projects providing concise leadership updates and ensuring projects remain on track.

Identify risks, proactively inform leadership and develop solutions to mitigate.

Ensure all work related to the project meets the Abnormal standards of quality, holding the bar high.

Ensure adherence to best practices and repeatable processes for operational excellence maintaining related documentation.

Enhance our Professional Services Customer Satisfaction Program to drive response rates and achieve excellence.

Qualification

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SaaS experienceCustomer-facing skillsProject ManagementRisk managementGoal-oriented

Required

3-5+ years of Project Management experience, ideally working in a SaaS environment.

Excellent project manager with proven experience executing large, cross functional, projects.

Strong customer-facing skills are essential for interacting with clients, understanding their needs, and ensuring satisfaction with the project delivery.

Strong collaborator and influencer who brings groups together and unifies around a common plan.

Remain calm under pressure with an awareness for when to escalate or raise risks.

Exceptional communicator who is able to effectively collaborate with technical and non-technical stakeholders in both written and verbal form.

Goal-oriented with an ownership mentality, organized and strong executor.

Strong attention to detail and high commitment to work standards for yourself and those around you.

Willingness and ability to operate in a fast-paced, dynamic and high growth technology environment.

Benefits

Bonus

Restricted stock units (RSUs)

Benefits

Company

Abnormal Security

Glassdoor

3.3

Abnormal Security is an email security company that protects enterprises and organizations from targeted email attacks.

Founded in 2018

San Francisco, California, USA

501-1,000 employees

https://www.abnormalsecurity.com

H1B Sponsorship

Abnormal Security has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (10)

2022 (11)

2021 (16)

2020 (3)