PSI INTERNATIONAL, Inc. · 15 hours ago
Software Architect Expert (Part-Time)
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Health CareInformation Technology
H1B Sponsor Likely
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Responsibilities
Research and advise on best practices and the best approach to using ServiceNow tools to meet each unique business challenge using ITSM licenses
Develop and configure ServiceNow to create new catalog items, workflows, reports, dashboards, email rules and other commonly used ITSM tools to meet enhancement requirements
Research, develop, and enhance integrations with other CUNY systems to authenticate users, consume security alerts, and export data for analytics
Define, at an architectural and design level of detail, technical solutions aligned with CUNY's business problems and ServiceNow Implementation Best Practices
Working with Business Analyst/Process Analyst, estimate story level of effort, monitor Developer's work, and own overall quality and delivery of development
May perform a portion of development on Stories that cannot be delegated
Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities
Work collaboratively with team members to monitor for scope creep and resolve critical path technical issues and challenges
Help mentor CUNY Developers in relation to technical design standards and implementation of best practices
Participate in upgrade retrofitting and regression testing
Qualification
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Required
84 months of experience configuring or managing ITSM software for an IT Service Desk
60 months experience as a Service Now system administrator or implementation developer responsible for configuring the ITSM module including incident, Service Request, Change and knowledge
24 months experience as administrator or implementation developer on a ServiceNow Domain Separated environment
24 months implementation experience with ServiceNow
12 months experience with the ServiceNow SPM module
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
Company
PSI INTERNATIONAL, Inc.
PSI INTERNATIONAL is an information technology company that offers technology, health science, and social services.
H1B Sponsorship
PSI INTERNATIONAL, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (2)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
unknown2017-12-27Series A· undefined
Recent News
2023-05-31
Company data provided by crunchbase