Quick Med Claims, LLC · 14 hours ago
Vice President of Post Billing Operations
Pittsburgh, PA
Full-time
Remote
Senior Level, Lead/Staff
10+ years exp
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Responsibilities
Sets the tone of the Post Billing Operations Division by promoting the The QMC Way culture and consistently representing QMC’s core values and workplace policies
Responsible for making critical decisions that support standard policies and procedures within the Post Billing Ops Division
Remains current and abreast of relevant areas of expertise, including industry and competitive trends, compliance and regulatory requirements, and company-wide strategic targets and initiatives
Provides day to day leadership and support to Post Billing Ops Division leaders and ensures they each possess a strong working knowledge of their team’s core KPIs
Ensures effective feedback and communication loops are in place via team huddles and other communication methods
Engages with others division leaders, including HR and IT, to evaluate and manage staffing resources and technology infrastructure to support Operational productivity, quality and growth goals.
Reviews productivity and quality KPI reports to evaluate performance against established targets and consistently uses data to make informed decisions and operational adjustments
Demonstrates curiosity and promotes a leadership culture that proactively reviews trends and errors to determine root cause and resolution
Meets regularly (weekly or biweekly) with direct reports to review key department updates, including productivity and quality performance, staffing levels, new clients, special projects and other important division updates
Serves as a senior leader of the Senior Ops Leadership team and works closely with other company leaders to implement core training initiatives and process improvement projects
Conducts regular check-ins and “on-the-job” observations with Team Members at all levels within the Post Billing Ops Division to ensure core processes and best practices are being followed
Engages with the Training and Process Design teams to develop ongoing and enhanced training and process workflows to improve productivity and quality
Ensures quality of SOPs and other critical documentation necessary for quality execution of all Post Billing Ops processes
Continuously seeks professional development and training opportunities to stay abreast of emerging technologies, RCM best practices in the EMS community, especially related to the core functions performed within the Post Billing Operations Division
Conducts annual performance reviews for direct reports and develops performance improvement plans as needed
Partners closely with the Executive Leadership Team to drive the company’s strategic vision and successfully execute its strategic plan
Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.
Ensures consistent adherence to company attendance policies.
Qualification
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Required
Motivated self-starter, independent thinker capable of working both independently and within a collaborative team environment
High-energy, positive leader who can motivate, support and guide others
Ability to work in fast-paced environment with minimal supervision
Ability to communicate with a wide variety of audiences across all levels of the organization
Problem solver with solid analytical skills
Effective communicator with strong written and verbal skills
Ability to establish and enhance workflow processes to enhance speed and efficiency without compromising quality
Ability to set, communicate and manage productivity goals and enhance productivity and reporting via AI, BI and other technology applications
Ability to identify problems and escalate issues appropriately when needed
Strong working knowledge of the complete RCM process
Strong working knowledge of health insurance verification and solid understanding of all major payor groups (Government, Commercial, Auto, etc.)
Ability to evaluate and prepare CBAs on various applications to improve process efficiencies
Relationship developer --- proven track record of cultivating and valuing long-term relationships with clients and colleagues
BA/BS Preferred or ten plus years equivalent experiences working in a professional work environment
Preferred
10+ years of Revenue Cycle Management or equivalent experience preferred
Experience leading and inspiring large operational teams
Certified Ambulance Coder (CAC)
QMC Biller Certified
Company
Quick Med Claims, LLC
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
GreyLion Capital
2018-11-12Private Equity· undefined
2015-01-16Private Equity· undefined
Leadership Team
Harry Sichi
Co-founder and CEO
Michael Lewis
Executive Chairman of the Board and Co-founder
Company data provided by crunchbase
