GE Vernova · 14 hours ago

Lead Engineer - Fleet Management

United States

Full-time

Remote

Senior Level, Lead/Staff

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Responsibilities

Lead support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.

Provide Mechanical support/resolution for LM/TM2500 & LM6000 fleet issues in EMEA or where required (package and gas turbine).

Oversee technical Installation & Commissioning activities.

Ensuring timely and accurate customer support via use of Service Now.

Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

Has knowledge of best practices and how the own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Uses judgment and has ability to propose different solutions outside of set parameters to address more complicated processes with technical variety. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Support growth, development and implementation of all product lines

Energize and support customer problem resolution through preparation and delivery of technical documents.

Off-Hour availability and some travel time are required.

Qualification

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Mechanical EngineeringAero Gas Turbine OperationElectrical / Controls ExperienceFluency in EnglishFluency in ArabicCommercial Sensitivity