Victrex · 12 hours ago

Regional Sales Account Manager -Southwest (Texas)

United States

Full-time

Remote

Mid Level

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Manufacturing

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Responsibilities

Growing revenue and profitability of a portfolio of direct buying customers mainly characterized as Service or Partner

Serving as the main point of contact for all customer account management matters to build strong and sustainable client relationships, support needs timely according to appropriate service’s levels aligned within the Customer Characterization (Partner, Service or On-Demand) and Revenue threshold for maintaining and growing Revenue.

Identifying potential areas of improvement and liaising with cross-functional internal teams to improve the entire Customer Experience

Proactively Support SBU’s Business Development Teams to industrialize new production, to identify translation opportunities for existing applications or to introduce New Products at the buying accounts.

Managing Price Quotation within the agreed time frame and negotiate prices as per defined authority in pricing tool and close agreements to maximize profits and prolong successful relationship

Forecast and track account’s KPIs

Monitor and analyze customer's use of our product vs competitive products to gain additional market share where possible

Document progress, issues, and support needs to allow oversight of forward momentum and business decision making through an accurate view of customer activity and pipeline in CRM (meeting reports & target management)

Qualification

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Sales ExperienceCustomer Account ManagementRevenue GrowthPolymer KnowledgeKPI TrackingCRM ProficiencyMarket AnalysisCustomer Experience ImprovementCross-Functional Collaboration