Clincierge · 13 hours ago

Travel & Customer Service Coordinator (USA)

United States

Contract

Remote

Entry Level

2+ years exp

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Hospitality

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Responsibilities

Manages travel and transportation budget for trial participants

Participates in discussions with vendors and internal team members regarding trial participant requirements

Supports hospital or clinical staff relating to trial participant enrollments and visit schedules

Promptly responds to all inquiries of the trial participants and hospital/clinical staff

Contributes to managing projects to profitable level through efficient work process

Acts as point of contact for patient communication regarding air, hotel and ground accommodations

Maintains accurate data including setting up databases and transferring data between internal operating systems

Aids in producing reports as required

Works with Global Study Manager to outline needs and requests of clients and patients

Contributes to managing projects to profitable level through efficient work process

Qualification

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BilingualTravel industry experiencePharma industry experienceMicrosoft OfficeCross-departmental communication