DeVry University · 12 hours ago
Senior Consultant, Employee Relations
United States
Full-time
Remote
Senior Level
5+ years exp
Maximize your interview chancesE-LearningEducation
Insider Connection @DeVry University
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Provide strategic direction and leadership in effectively addressing complex colleague relations inquiries and issues, ensuring compliance with company policies, procedures, and federal/state laws.
Offer expert consultation and resolution for colleague relations matters spanning all organizational levels, from front-line non-exempt employees to senior executives.
Provide consistent guidance and support to managers in handling complex colleague issues, including disciplinary actions, documentation, and preparation for crucial conversations.
Coach and support both managers and employees in resolving interpersonal conflicts, disputes, and complaints.
Conduct and meticulously document thorough and impartial investigations following established protocols.
Ensure accurate documentation of inquiries, actions, and outcomes in Salesforce.
Perform regular analysis and review of case data to identify trends and significant issues, sharing findings with HR business partners.
Facilitate training sessions as necessary to support the colleague relations strategy and address emerging concerns.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree in human resources or a related field.
5+ years of extensive experience in colleague relations.
Expert knowledge and understanding of federal and state employment laws and regulations, mitigating risks for the organization.
Exceptional consultative, listening, and communication skills, with the ability to influence and persuade effectively.
Proven track record in coaching managers on addressing performance issues, behavior concerns, and policy violations.
Ability to conduct formal investigations at all organizational levels and provide recommendations to senior leaders.
Demonstrated capability to manage sensitive and confidential situations with professionalism and discretion.
Strong conflict resolution and problem-solving abilities.
Showcase proficiency in research, data analysis, and sound judgment in decision-making.
Ability to establish credibility and build trust in virtual environments.
Excellent relationship management skills with a collaborative approach.
Possess an enterprise mindset and the ability to provide consistent guidance across various lines of business.
Strong organizational skills with the capability to manage multiple priorities effectively.
Preferred
J.D. preferred.
Experience working in highly regulated industry or call center environment preferred.
Company
DeVry University
Fostering student learning through high-quality education integrating technology, science, business and the arts.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Elise Awwad
Chief Executive Officer and President
Recent News
2024-10-23
Company data provided by crunchbase
