Medical Guardian · 4 days ago

Collections Agent

United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Manage collection efforts with a high level of persuasiveness & professionalism.

Provide thorough, efficient, and accurate account updates on computer files for each call made or received.

Place account on hold for incoming orders until payment is received.

Handle customer questions and problems.

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Perform other duties and responsibilities as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Collection experienceCollection lawsCustomer service skillsMulti-tasking abilitiesRelationship building