175 applicants

Company

Geisinger · 11 hours ago

Billing System Specialist (work from home Pennsylvania resident)

Danville, PA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Reviews Billing files for errors

Reviews Billing data for accuracy.

Sets up customers, billing contracts, and billing schedules utilizing data from various sources.

Monitor customer billing contacts for renewals and makes updates to billing/contract configuration as needed.

Process and e-mail or mail invoices on a monthly or ad hoc basis for numerous non-patient programs.

Apply payments to customer accounts.

Identifies and documents all components of the receivable balance with minimal errors.

Works to recover or resolve outstanding debits and credits.

Adjusts customer accounts by entering billing adjustments and bad debt writeoffs.

Performs monthly analysis of the Billing Aging reports to identify miscellaneous open invoices or balances.

Determines the disposition and takes the necessary action to resolve the aging or relieve the receivables.

Reviews the Dunning Reports and Notices.

Compiles and generates spreadsheets capturing key data for the dunning process.

Provides thorough research of individual accounts involving multiple systems to ensure billing is accurate.

Uploads invoices and backup to external websites as needed.

Handles various reconciliation processes.

Assist accountants with reconciliation to general ledger as needed.

Prepares refund requests when a customer has a credit balance appearing on their account.

Creates payment histories upon request or whenever necessary to justify account balances for individual members and employer groups.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Billing processesHealthcare experienceCustomer service experienceData accuracyReconciliation processesSpreadsheet generationPayment processingDunning processes

Required

High School Diploma or Equivalent (GED)

Minimum of 2 years in Healthcare

Minimum of 1 year in Customer Service

Employee required to have/supply: Cable modem, (high speed, only - No DSL or Wireless Cellular Service or Satellite Service) The minimum requirement is: + 25 MBPS UP, + 75 MBPS DOWN, +<150 ms Ping Required, +<30ms Jitter Required

Computer must be connected to the internet via Ethernet cable; wifi is not permitted unless a Virtual Private Network (VPN) is used for the wifi connection

Preferred

Associate's Degree

Benefits

Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners

Company

Geisinger

Glassdoor

3.5

Geisinger is a health and wellness organization that offers orthopaedic, weight-management, and heart care services. It is a sub-organization of Risant Health.

Founded in 1915

Danville, Pennsylvania, USA

10,001+ employees