DevCare Solutions ยท 11 hours ago
OnBase Administrator
United States
Contract
Remote
Entry, Mid Level
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Hiring Manager
Amarnath Dharmarathinam
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Responsibilities
Provide technical support to end users in a timely fashion
Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
Prioritize daily tasks, live production issues, projects, and customer support
Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
Document, evaluate, prioritize, and resolve defects
Respond to and resolve issues reported during normal business operational hours and off-hours
Monitor operations and capacity to ensure optimum performance
Create documentation of system changes or existing processes and distribute to appropriate parties
Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
Assist with discovery and documentation of business requirements for new OnBase solutions
Assist with training identified subject matter experts
Communicate system downtime and project deployments with business owners and end users
Understand, maintain and enhance external integrations within OnBase
Qualification
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Required
Provide technical support to end users in a timely fashion
Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
Prioritize daily tasks, live production issues, projects, and customer support
Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
Document, evaluate, prioritize, and resolve defects
Respond to and resolve issues reported during normal business operational hours and off-hours
Monitor operations and capacity to ensure optimum performance
Create documentation of system changes or existing processes and distribute to appropriate parties
Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
Assist with discovery and documentation of business requirements for new OnBase solutions
Assist with training identified subject matter experts
Communicate system downtime and project deployments with business owners and end users
Understand, maintain and enhance external integrations within OnBase
Company
DevCare Solutions
DevCare Solutions is a computer software company specializing in software solutions.
Founded in 2005
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
