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Company

CCC Intelligent Solutions · 9 hours ago

Senior Site Reliability Engineer

Chicago, IL

Full-time

Remote

Senior Level

$98K/yr - $155K/yr

5+ years exp

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Artificial Intelligence (AI)Cloud Data Services

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Responsibilities

Triage potential application issues received through various channels and work with appropriate teams to lead to resolution

Develop automated solutions for resolving common system faults, reacting to infrastructural situations faster and alleviating manual tasks

Recommend scalability and resiliency improvements to product engineering teams

Gain and disseminate knowledge of our complex applications

Application metrics and operational intelligence

Resolve NOC escalations and help prevent reiteration of incidents by creating processes and automation

Document remediation and improvement processes

Collaborate with other development teams to build in reliability and observability in our systems

Be key part of our response to high-severity internal customer incidents, ensuring we meet all SLAs

Embrace failures and treat incidents as learning opportunities through conducting blameless postmortems reports

Participate in on-call rotation and project planning

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Azure tech stackMicrosoft technologiesCloud InfrastructureDevOps toolsTerraformBicep / ARMPowerShellAzure CLIVirtualizationAPIsCloud networkingOperational artifactsMonolithic architectureMicroservice architectureProduction troubleshootingAgile environmentIncident responseBlameless postmortems

Required

2+ years experience working with the Azure tech stack in a production capacity

5+ years operational experience working with Microsoft technologies

Bachelor’s degree or equivalent experience in computer science or relevant engineering fields

Comfort and experience with Ops environment growing at a rapid scale.

Knowledge of Virtualization, Cloud Infrastructure and APIs

Knowledge of cloud networking and how to troubleshoot issues in this space

Experience preparing and presenting operational artifacts to senior management

Experience with DevOps tools (Azure DevOps, GitHub) and processes with a focus on automation

Familiarity with technical considerations involved in designing for complex systems at large scale both with monolithic and microservice architectures.

Production troubleshooting skills that span systems, networks and code.

Experience deploying Cloud resources from code using tools such as Terraform and/or Bicep / ARM, PowerShell or Azure CLI.

Benefits

401K Match

Paid time off

Annual Incentive Plan Performance Bonus

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Company

CCC Intelligent Solutions

Glassdoor

3.8

CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.

Founded in 1980

Chicago, Illinois, USA

1,001-5,000 employees

http://www.cccis.com

H1B Sponsorship

CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (57)

2022 (69)

2021 (54)