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Company

Worley · 10 hours ago

Manager of Employee Experience

Houston, TX

Full-time

Remote

Senior Level, Lead/Staff

$143K/yr - $211K/yr

10+ years exp

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Responsibilities

Create a People experience (Px) Community of Practice (CoP) ensuring alignment around the Worley and People strategy and objectives and the prioritization of initiatives.

Partner with experience owners, digital teams, the People (HR) team and key cross-functional stakeholders to:

Define, develop and socialize a clear and compelling joint vision of the Px at Worley

Create the Px roadmap using moments that matter as our compass

Define, design, deliver and govern end to end people experiences and journeys

Formalize the governance model of global Px journeys

Leads the assessment, prioritization, analysis and design of Px continuous improvement efforts

Creates compelling storyboards and general Px user stories for our People Digital team to assess supporting digital solutions

In partnership with key stakeholders, creates and delivers upon an end-user customer centric knowledge management strategy and roadmap

Creates an end-user knowledge management governance model including ownership and role definition, change and controls oversight and design standards

Participates in the creation and delivery of change and communications plans for new or redesigned experiences.

Use data and customer insights through various discovery methodologies to confidently identify and prioritize Px optimization opportunities

Identify and create KPIs to show the value of the re-imagined experiences

Formalize and utilize experience tools such as empathy, impact and journey maps

Identify and map out all the moments that matter in our people’s journey

Design the content taxonomy for identified EX journeys

Drive adoption of design systems, mechanisms, best practices, processes, and tools

Qualification

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Employee experience strategyKnowledge management strategyProgram designChange managementContent taxonomy designProject managementEmpathy mapsImpact mapsJourney mapsStakeholder engagementRelationship building

Required

10 years of human resources experience including culture and employee experience

Bachelors Degree

Preferred

Prior experience creating and delivering global, organization-wide and scalable successful EX programs and journeys including experience in program design, development, management, measurement and evaluation.

Experience in knowledge management strategy, governance and oversight delivery

Experience creating and managing various EX tools including empathy, impact and journey maps

Experience with content taxonomy design

Proven experience developing trusted relationships with all functions and at all levels of an organization including with an agility to influence conversations that lead to transformation.

Strong self-organizational qualities, strategic program management, project management, change management and organization effectiveness skills are essential.

Analytical skills required, including the ability to identify key patterns and trends, generate meaningful insights, and use data to drive informed decision-making processes and solve complex problems.

Thrives on and has experiences with ambiguity.

Excellent decision making skills and a sense of urgency. You're able to juggle competing priorities with a focus on timely execution and follow through.