Legrand, North America · 11 hours ago
Salesforce Administrator
West Hartford, CT
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Collaborates with Sales, Service, and Support teams to develop support requirements for current use and plans for additional application expansion
Run and execute strategic projects within Salesforce to evolve the use of Salesforce across multiple business units and instances of Salesforce
Drive implementations of high-quality solutions through building strong stakeholder relationships and facilitating regular status meetings
Technical understanding of the platform. Allowing for implementation of the latest features and functionality while expanding the capabilities of the platform
Create, maintain, and enhance automated business processes
Use tools such as Flow to build automations within Salesforce
Advise and implement process automation within Salesforce, ensuring accurate documentation
Maintain Salesforce as the source of truth for all customer and sales data
Monitor and update Salesforce data including importing, exporting, and mass uploading of data
Oversee the execution of day-to-day configuration, support, maintenance, and improvement of Salesforce, including the creation of custom objects and fields
Design and develop custom reports for the Support, Sales, and Marketing teams
Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people
Design and implement new processes within Salesforce and facilitate user adoption of these processes
Possess knowledge of deployment strategies and processes, for example, staging environment versus production
Understand business needs and clearly translate them into business and functional user requirements
Experience with and knowledge of AGILE processes including executing scrums, implementing, and using a Kanban board and experience with the use of Jira and other ticketing systems
Performs other similar and related duties as required
Qualification
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Required
Bachelor’s degree in business or computer science
1-5 years in Service or Support position administering Salesforce.com
Proficient in MS Office programs (Outlook, Word, Excel, PowerPoint)
Working Knowledge of Salesforce.com and/or SFDC Administrator or Advanced Administrator Certification
Excellent communication and presentation skills
Strong time and project management skills with the ability to juggle multiple priorities
A self-starter, with the ability to thrive within a fast-paced, dynamic environment
Highly organized, with a strong attention to detail
Ability to work effectively across functional groups
Strong analytical skills to effectively evaluate CRM applications and the proper use
Keen interest in and aptitude for CRM and other 'Cloud Based' technologies
Benefits
Comprehensive medical, dental and vision coverage
High employer 401K match
Above-benchmark paid maternity and parental leave
Paid time off to volunteer
Active/growing Employee Resource Group network
Company
Legrand, North America
Legrand is a global specialist in electrical and digital building infrastructures.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
John Selldorff
President and CEO
Recent News
Company data provided by crunchbase
