128 applicantsPosted by Agency

Company

Tata Consultancy Services · 10 hours ago

Technical Support Analyst

United States

Full-time

Remote

Senior Level

$120K/yr - $130K/yr

6+ years exp

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Business Information SystemsConsulting

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Hiring Manager

Heather Axelrod

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Responsibilities

Manage Customer Deliverables and timely reporting

Coordinating with Customer and Offshore Folks

Support of LabVantage LIMS system

Qualification

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LIMS LabVantageBusiness process analysisSystem configurationsComputer system validationLab Execution SystemsElectronic Lab NotebooksGxP complianceProblem-solving abilitiesCollaboration skills

Required

6+ Years of relevant experience

Experience with LIMS LabVantage, upgrades, enhancements, and operational support procedures

Demonstrated ability to understand, analyze and document complex business processes, translate business needs and functional requirements into technical or process-driven solutions

Experienced and self-directed individual able to work independently and collaboratively in matrixed team environment, lead business users / stakeholders and DTE team members to complete assigned workstream tasks in a timely manner and with expected level of quality

Strong communication, interpersonal and collaborative skills

Solid analytical and problem-solving abilities

Experience in system configurations for a LabVantage LIMS system implementation, including sample management, results analysis, lab workflow, release & stability management, Lab Execution Systems (LES) / Electronic Lab Notebooks (ELN) etc.

Document and present complex issues, design options and solutions to a variety of audiences

Participate in the computer system validation (CSV) planning and execution of the solutions, authoring and / or contributing to key system Life cycle (SLC) & CSV deliverables

Partner with managed services team members and peers for platform and database support, as well as technical development for enhancements and projects

Work closely with Compliance, Internal Audit and Quality Assurance groups as needed to ensure compliance with GxP regulations, as well as our DTE system lifecycle and change management requirements

Manage Customer Deliverables and timely reporting

Coordinating with Customer and Offshore Folks

Support of LabVantage LIMS system

Company

Tata Consultancy Services

Glassdoor

3.8

Tata Consultancy Services is a multinational information technology services, business solutions, and consulting company based in India.

Founded in 1968

Mumbai, Maharashtra, IND

10,001+ employees

http://www.tcs.com

H1B Sponsorship

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2023 (6766)

2022 (10550)

2021 (11696)

2020 (10701)