100 applicants

Company

Avantor · 11 hours ago

Regional Manager - Site Services

Remote - Massachusetts

Full-time

Remote

Senior Level

5+ years exp

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Actively Hiring

No H1B

Security Clearance Required

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Responsibilities

This role supports the customer development, operations, and sales growth at the Consolidated Services Center in Watertown, MA and Regional Services. The leader will manage up to a team of 19 associates in Branford, CT, Waterton, MA and three sites in Cambridge, MA.

Manage all customer governance and own the profitability of the Consolidated Services Center and sales responsibility to ensure utilization of the services center to lower customer fixed costs while increasing our profitability.

Oversee complex customer presentations, implementations, and cost reduction initiatives.

Focus on revenue growth and operational effectiveness.

Be an advocate for innovation and utilize the service center facility to showcase our latest technology and services solutions.

Provide leadership to a team of associates in the form of coordinating daily activities, providing direction, and offering support and guidance in the functional areas related to outsourced service solutions such as: shipping, receiving, inventory management, chemical tracking, warehousing, glass wash, purchasing, desk top delivery, lab support services.

Manage a large team within a complex discipline or department, comprised of intermediate/experienced professionals.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

People managementInventory managementCustomer service skillsDOT certificationIATA certificationMS WordMS PowerPointMS ExcelERP SystemsMS AccessSAPBusiness decision makingForklift trainingSpill containment trainingHazwoper trainingCPR trainingOSHA trainingGMP trainingGLP training

Required

Undergraduate degree in business or science related field required.

5+ years of people management experience required.

5+ years of inventory management or lab management experience required.

High level of customer service skills required.

Valid Driver’s License and reliable transportation required.

Intermediate skills in MS Word, PowerPoint, and Excel. Knowledge required.

Basic knowledge of MS Access and ERP Systems required. SAP experience is a plus.

Strong communication skills to interact with both customers and various departments within Avantor required.

Must be able to make sound business decisions, be proficient in trouble shooting, forward thinking, multi-task oriented, and adaptable.

Potential for long-term career growth with Avantor required.

DOT & IATA certification required and available through Avantor if hired.

High regard for safety, quality and adherence to protocols, policies, and procedures.

Conform to all customer requirements for background checks, health and safety issues, and security clearances.

Preferred

Executive/Consultative/Inside sales experience desired.

Forklift, spill containment, Hazwoper, CPR, OSHA, GMP, and GLP trainings are considered a plus.

Benefits

Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

Time Off: Paid Time Off (PTO), and Company paid holidays

Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

Recognition: Celebrate your peers and earn points to redeem on gifts and products