Truist · 10 hours ago

Program Manager II - Business and Technology Continuity Management (BTCM)

Atlanta, GA

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Responsibilities

Plans and coordinates closely with LOB/function managers and subject matter experts. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.

Works closely with, and provides direction to technology leads to support program needs.

Ensures that program activities are on a path to deliver benefits realization.

Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements.

Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes. Readily recognizes solution and determines at what point issues require escalation to management.

Leads teams or multiple teams of internal and/or external resources on a project basis.

Provides project-related performance evaluations on project resources.

Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.

Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives.

Qualification

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Crisis ManagementIncident ManagementProject ManagementMS Office SuiteLean Six SigmaFinancial ManagementBusiness AcumenChange Management

Required

Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience

Ten years progressive related experience in either a consulting, project management or process improvement related role

Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables

Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies

Demonstrated leadership in the implementation of complex programs and projects

Ability to bring clarity to ambiguous assignments

Demonstrated executive level verbal and written communication skills

Superior working knowledge of business matters, finance, planning, and forecasting

Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)