Clinical Call Center Triage Nurse @ Oak Street Health | Jobright.ai
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Clinical Call Center Triage Nurse jobs in United States
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Oak Street Health · 2 days ago

Clinical Call Center Triage Nurse

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Responsibilities

Determine what kind of care and services the patient needs, direct them to the correct specialist, clinic, hospital, or other acute care setting, while providing clinical input up to the level of the role's competency.
Be on call with a licensed provider at all times, should consult that provider for input, and refer the patient to that provider in real time whenever appropriate
Offer patient education when appropriate
Coordinate care with other providers, specialists, testing facilities, agencies
Population health approach, in coordination with the Care Team
Participate in phone triage and outreach
Participate in Oak Street Health promotional activities
Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Registered Nurse licensePatient educationPhone triageCare coordinationBilingual SpanishPopulation healthDocumentation skills

Required

Active, non-probationary compact state Registered Nurse license required
Ability to become licensed in all states Oak Street practices in
Excellent skills and care in giving advice, ensuring that they respond with the appropriate standard of care for a specific case and a warm, friendly approach
Ability to accurately and succinctly document advice given and the patient's response
Genuine passion for primary care
Intrinsically motivated
Embrace teamwork and the opportunity to collaborate with colleagues
Want to be a part of an innovative model focused on empirically-guided population health
US work authorization
Someone who embodies being 'Oaky'
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Preferred

Bilingual Spanish preferred
Some travel may be required

Benefits

Paid vacation and sick time
Generous 401K match with immediate vesting
Health benefits

Company

Oak Street Health

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Oak Street Health is a network of primary care centers for adults on Medicare.

Funding

Current Stage
Public Company
Total Funding
$405.33M
2023-02-08Acquired· undefined
2022-11-16Post Ipo Debt· $300M
2020-08-06IPO· undefined

Leadership Team

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Mike Pykosz
Chief Executive Officer
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Griffin Myers
Co-founder and Chief Medical Officer
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Company data provided by crunchbase
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