MJHS ยท 23 hours ago
Member Services Representative
55 Water Street, New York, NY, US
Full-time
Remote
New Grad, Entry Level
$39K/yr - $48K/yr
0+ years exp
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Responsibilities
Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers.
Receives calls from members and providers.
Responds to customers complaints and grievances.
Records all calls and detail.
Receives requests for adjustments on claim issues.
Receives requests for disenrollment.
Qualification
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Required
High School Diploma
Minimum 6 months call center experience
Microsoft Word
Excellent skills in telephone communication and a professional demeanor
Ability to manage multiple tasks and work consistently in a fast-paced environment
Benefits
Sign-on Bonuses OR Student Loan Assistance for clinical staff
FREE Online RN to BSN and MSN degree programs!
Tuition Reimbursement for all full and part-time staff
Dependent Tuition Reimbursement for clinical staff!
Generous paid time off
Affordable medical, dental and vision coverage for employee and family members
Two retirement plans! 403(b) AND Employer Paid Pension
Flexible spending
And MORE!
Company
MJHS
MJHS provides home care and nursing care for elders and children.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
David Wagner
President & CEO
Company data provided by crunchbase
