Data Analytics Associate- Public Safety @ Mark43 | Jobright.ai
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Data Analytics Associate- Public Safety jobs in United States
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Mark43 · 10 hours ago

Data Analytics Associate- Public Safety

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Comp. & Benefits
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Responsibilities

Collaborate with public safety professionals, understanding their needs and translating them into technical solutions.
Provide practical support and guidance to clients, ensuring they understand and can effectively use our solutions.
Provide exceptional customer service, guiding non-technical users through complex processes with patience and clarity.
Develop and maintain basic data analytics dashboards and reports to support public safety operations.
Conduct basic training sessions and workshops for public safety personnel to enhance their understanding and use of our technology solutions.
Act as a liaison between the technical team and clients, ensuring clear communication and satisfaction.
Gather and analyze customer feedback to continuously improve our services and products.
Work closely with the management team to identify opportunities for process improvements and innovation.
Stay updated with the latest trends and advancements in public safety technology and data analytics.
Participate in the development of long-term strategies for public safety data management and analytics.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analyticsInstructor experienceTechnical account managementCustomer experience managementPublic safety technologyTechnical writing

Required

The ability to communicate effectively with public safety personnel.
Strong listening skills and the ability to guide non-technical audiences.
Strong organizational skills to track customer needs, internal requests, and deadlines.
Excellent interpersonal skills.

Preferred

Experience as an Instructor, Technical Writer, Technical Account Manager, or Customer Experience Manager is a plus.

Company

Mark43 offers cloud-based public safety software for law enforcement to ensure accurate responses.

Funding

Current Stage
Late Stage
Total Funding
$268.82M
2024-05-31Series E· $40M
2021-07-12Series E· $101M
2020-04-01Series D· $50M

Leadership Team

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Flo Mayr
Co-Founder
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Matt Polega
Co-Founder and Vice President of Operations
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Company data provided by crunchbase
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