Program Support Officer @ Technical Assent | Jobright.ai
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Technical Assent · 10 hours ago

Program Support Officer

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Information TechnologyInternet
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Responsibilities

Facilitate recurring meetings and strategy sessions with key stakeholders to ensure alignment and progress on project initiatives.
Assist in creating and managing strategic communications, including developing promotional materials.
Provide weekly office hours for project related inquiries, troubleshooting, and stakeholder support.
Conduct up to four site visits to assess programs, identify barriers or risks, and provide mitigation strategy recommendations.
Contribute to the development of promotional videos, training modules, and other media resources to enhance stakeholder engagement and project outreach.
Provide project coordination support as needed, assisting with scheduling, task tracking, and ensuring timely project execution across multiple locations.
Submit detailed monthly status reports documenting project progress, including activities, resources expended and other relevant information.
Assist in identifying successful initiatives and expanding their adoption across a broader network, ensuring effective implementation and driving systematic improvements in key areas.
Support efforts to engage and inform local stakeholders, ensuring they remain informed and actively involved in the process of implementing best practices.
Collaborate in developing thorough implementation guides for each successful practice, providing a clear and comprehensive resource for facilities to reference during adoption.
Prepare monthly progress reports and dashboards that highlight the status, challenges, risk mitigation, and key outcomes of each practice.
Support data collection and analysis to assess the impact and success of each practice, ensuring accurate tracking of relevant metrics.
Produce final reports at the end of each implementation phase, documenting outcomes, lessons learned, and recommendations for future improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program Management Office (PMO)Stakeholder engagementData collectionPromotional materials developmentPublic Trust security clearanceHealthcare systems experienceConsultingPowerPointWordExcelMondaySlack

Required

Bachelor’s degree in business administration, healthcare administration, communications or related discipline
6+ years of relevant, professional experience
Experience supporting cross-functional teams and working with diverse stakeholders.
Proven experience in supporting a Program Management Office (PMO)
Curious and open-minded approach to work
Thrive in a continuous Build-Measure-Learn cycle
Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
Excellent verbal and written communication skills
Ability to obtain and maintain a Public Trust security clearance

Preferred

Experience working with healthcare systems, operational processes, or program implementation at multiple locations.
Experience consulting or working for the Federal government.

Benefits

Flexible PTO
Healthcare coverage (medical, dental, vision)
FSA and HSA
Short and long-term disability
401(k) with employer contributions, training and wellness allowances, and commuter benefits.

Company

Technical Assent

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