Carda Health · 12 hours ago

Growth Enrollment Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Maximize your interview chances

Health CareHome Health Care

Insider Connection @Carda Health

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Serve as the first point of contact for patients who come to us by way of referral or website.

Handle questioning and feedback from all consumers who are interested in enrolling

Convert patients by enrolling them in our program

Navigate financial and subscription plan conversations with patients

Ensuring a smooth scalable patient enrollment process

Insurance enrollment and credentialing

Handling inbound non-clinical support and enrollment inquiries

Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes

Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly

Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes

Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements to ensure we delight our patients and customers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Inside salesB2C salesProcess improvementMetric trackingHealth-tech experienceMedical office administrationGSuiteZenDeskSlack

Required

2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes

Strong attention to detail

Ability to work in a fast paced environment with little direction

Highly collaborative and excellent written and oral communication skills. It is imperative you are able to clearly and effectively interact with members of our team in a remote environment

Inherent growth mindset: you are always focused on improving faster and getting the team to do the same

Ability to track and report on a key metric or several key metrics that define your success