Support Revolution · 4 days ago
Primary Support Engineer, PeopleSoft
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ConsultingInformation Technology
Growth Opportunities
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Responsibilities
Providing in-depth knowledge of PeopleSoft HCM and FSCM across multiple releases and industries
PeopleSoft specific configuration knowledge across releases and modules
Communicating and collaborating effectively across teams with varying degrees of experience
Addressing problems of diverse scope where analysis of data requires evaluation of identifiable factors
Utilizing good judgement in selecting methods and techniques for providing quality support to our clients
Taking ownership to resolve customer issues in accordance with service level agreements (SLAs) balancing speed and quality
Acting as a cross functional team member to work to resolve cases
Qualification
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Required
10+ years’ experience in PeopleSoft HCM and preferably in PeopleSoft FSCM
Extensive technical and/or functional experience with PeopleSoft
Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application
Strong analytical and critical thinking skills
An independent judgement in approach, techniques and evaluation of problem solving
The ability to work on significant and unique issues where analysis of situations, data or requires an evaluation of the unknown and unfamiliar
Strong written and verbal communication skills
A self-starter, focused, hands-on and detail orientated
A team player that can successfully engages in multiple initiatives concurrently
Company
Support Revolution
Support Revolution is a third party software firm that provides Oracle and SAP software support and maintenance services.
Funding
Current Stage
Growth StageLeadership Team
Mark Smith
Founder and CEO
Company data provided by crunchbase