ANA, Inc · 14 hours ago
Strategic Account Manager- Northern US
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Responsibilities
Plan and implement sales strategies in support of ANA objectives for Strategic Accounts to achieve growth, revenue, and customer satisfaction goals.
Build and sustain strong relationships with strategic customers and ANA support teams to enhance long-term business relationships. Function as the primary contact for customer ensuring excellent experience at all touch points utilizing all ANA resources appropriately.
Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and discover growth opportunities. Coordinate training and development of customer sales and service teams.
Track and report on key account metrics, maintain sales records in CRM and follow up on current activity to close all opportunities. Provide accurate forecast information, price quotes, and broadly communicate to all stakeholders allowing efficient and effective customer support.
Coordinate the sales actions of ANA Account Managers, Energy Team, Inside Sales and Service Teams to provide tight coverage. Provide specific direction and messaging to drive alignment with customer requirements and expectations.
Comprehend clients’ business objectives, challenges, and market trends to provide strategic insights and solutions that align with their goals.
Remain current with industry trends, the competitive offerings, and market conditions to proactively identify potential risks and opportunities for our clients and our company.
Attend industry and customer events to build relationships, demonstrate our ANA value proposition and uncover new opportunities.
Be responsible for the overall success of our relationship in your assigned region, demonstrate ANA values in all actions.
Qualification
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Required
Bachelor’s degree in business administration, Marketing, or a related field.
Proven experience in account management, preferably in a B2B environment.
Strong industry knowledge and the ability to understand clients' business objectives and challenges.
Proficient in Microsoft Office Suite and CRM software.
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively.
Ability to travel an up to 60%, including some weekend and short notice trips.
Benefits
401k with company contribution
Company Vehicle or Vehicle Allowance
Medical, Dental, & Vision
Flexible Spending Account
Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Hospital Indemnity Insurance
Employee Assistance Program
Employee Appreciation Programs