The Woodruff Arts Center · 11 hours ago
Manager, Retail Product Development & Merchandising
USA
Full-time
Remote
Mid Level
$65K/yr - $65K/yr
3+ years exp
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Responsibilities
Develop strategies for proprietary merchandise aligned with the museum's permanent collection and temporary exhibitions.
Collaborate with curatorial and creative services teams to formulate product plans for future exhibitions.
Establish pricing, positioning, and selling strategies for seasonal, holiday, and event-specific merchandise.
Conduct market research and analyze customer buying behaviors to define product features and specifications.
Partner with Rights and Reproductions to create exclusive products (e.g., postcards, prints, notecards).
Attend trade shows to explore new product ideas and select items with sales representatives.
Manage vendor relationships, negotiate terms, and identify potential distributors.
Develop and manage merchandise budgets, including open-to-buy plans.
Forecast sales, analyze profits, and create strategies to reduce revenue loss.
Oversee consignment sales and collaborate on inventory diversification and investment planning.
Design and oversee the online shop using Shopify, ensuring timely catalog updates and order fulfillment.
Coordinate with Retail Operations leadership to enhance shop revenues through pricing strategies.
Assist in planning and executing product launches and marketing campaigns.
Provide product knowledge training to staff.
Represent the High Museum at the Museum Store Association and other relevant forums.
Qualification
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Required
Bachelor’s degree in business, marketing, or a related field.
3–5 years of retail experience, preferably in a museum store setting.
Experience working with vendors, designers, and copyright/licensing regulations.
Strong understanding of merchandise planning and open-to-buy strategies.
Proficiency in Excel, Word, and POS systems (e.g., NCR Counterpoint).
Excellent layout, display, and visual merchandising skills.
Ability to establish and maintain external partnerships.
Strong writing skills for reports, correspondence, and presentations.
Effective in engaging with employees, vendors, and the public.
Competent in computing rates, percentages, and inventory metrics.
Adept at problem-solving and interpreting complex instructions.
Demonstrated ability to integrate the High Museum’s collection into retail operations.
Commitment to providing excellent service and representing the museum professionally.
Company
The Woodruff Arts Center
The Woodruff Arts Center in Atlanta, GA is one of the largest arts centers in the world, home to the Tony Award-winning Alliance Theatre, the Grammy Award-winning Atlanta Symphony Orchestra (ASO) and the High Museum of Art, the leading art museum in the Southeast.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Hala Moddelmog
Chief Executive Officer
Eleanor Tarvin
Chief Human Resources Officer
Recent News
Business Journals
2024-05-24
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