Be an early applicantLess than 25 applicants

Company

RR Donnelley · 8 hours ago

Billing Support Spec III

Warrenville, IL

Full-time

Remote

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

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Responsibilities

Monitor and respond to inquiries sent to the centralized billing inbox

Perform time edits

Respond to billing inquiries or redirect to the appropriate biller

Prepare ad-hoc reports, providing analysis of financial and historical data

Provide backup billing assistance when the Biller is out of the office

Assist in obtaining timekeeper approval for Billing clients

Prepare invoices according to client billing guidelines

Respond to inquiries timely and effectively

Prioritize and meet aggressive deadlines while handling a high volume of work

Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contact. This position requires routine communication with client contacts, and other personnel, both inside and outside the firm

Perform other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Aderant/CMSEliteOutlookWordExcelBilling platform/softwareE-billing vendor portals

Required

High School or GED

More than 2 years of relevant billing, accounting, or financial experience directly related to the duties of the position

Experience with Aderant/CMS, Elite, or similar software

Proficiency with Outlook, Word, and Excel

Excellent oral and written communication skills

Ability to interact with clients in a professional, service-oriented manner

Ability to work independently

Ability to prioritize tasks and complete work within established deadline

Ability to thrive in a team environment and look for opportunities to provide additional support

Experience with some sort of billing platform/software

Strong attention to detail

Ability to solve problems independently

Preferred

Experience with various e-billing vendor portals

Benefits

Medical, dental, and vision coverage

Paid time off

Disability insurance

401(k) with match

Life insurance

Other voluntary supplemental insurance coverages

Tuition assistance

Maternity leave

Adoption assistance

Employer/partner discounts

Company

RR Donnelley

Glassdoor

3.4

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey.

Founded in 1864

Chicago, Illinois

10,001+ employees