Zyxware Technologies · 9 hours ago
Lead Cloud Engineer
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Responsibilities
Lead the cloud engineering and operations team for deployment, monitoring, and maintenance of cloud environments (e.g. AWS, Azure, GCP)
Understand the scope and manage the prioritization of ServiceNow requests, changes, and Jira tasks for provisioning, modifying, troubleshooting, and decommissioning cloud services
Advise and enhance cloud team process improvements using cloud best practices and team standards
Coordinate with team counterparts internal to the cloud services team and with peers leads (eg. OS, database, monitoring teams)
Effective communication with leadership for status, issues, risks, and concerns, etc.
Provide technical guidance and direction to cloud team on provisioning new resources and resolution of infrastructure issues
Provide system monitoring and incident management for cloud environments
Manage operations in cloud environments and ensure the high availability and performance of those environments
Evaluate and operationalize cloud services, tools, and technologies
Implement and manage identity and access management (IAM) policies and tools to control user permissions and access to cloud environments.
Monitoring Cloud overall health and address/identify issues and address with cloud services team and/or cloud customers to resolve
Qualification
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Required
Bachelor’s degree and 12 years of relevant experience
Five (5) years of experience preferred in cloud technologies including Amazon Web Services(AWS), Microsoft Azure, or other public cloud services with an emphasis on AWS experience
Strong experience in writing and deploying Infrastructure as Code (e.g. Cloud Formation, Terraform, CDK) to provision cloud infrastructure
Two (2) years of experience preferred with Python or similar cloud scripting language.
One (1) cloud certification preferred at the associate level or higher in AWS
Experience leading a cloud team that performs the provisioning of cloud infrastructure resources and operational support of provisioned resources
Experience with a breadth of cloud infrastructure resources
Experience with Jira, ServiceNow, and similar toolsets for workflow management
Experience with SolarWinds, Splunk, and similar tools for logging and monitoring
Preferred
AWS/Cloud networking experience