Jackson Dawson · 1 day ago

Client Account Manager - Healthcare

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Serves as the main point of contact for assigned accounts to ensure continuous growth

Builds and maintains strong, long-lasting client relationships

Anticipates and addresses operational issues that would have a detrimental impact on clients

Fosters and maintains high client satisfaction and engagement

Responds to client requests and resolves issues in a timely manner

Provides timely billing data and process expertise to avoid collections issues

Works with Client Ops Team to deliver account status, growth, and success updates to clients

Identifies and communicates growth initiatives for existing accounts

Prepares and distributes, as agreed upon, reports to leadership to measure program success

Visits client sites, as necessary, to build and maintain positive relationships

Maximizes patient enrollments by coordinating effective strategies for each account

Works, in an urgent manner, to resolve workflow bottlenecks (e.g., device tech issues and lagging physician orders)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account ManagementRelationship BuildingOffice Suite ProficiencyExcellenceSales ExperienceHigh Sense of UrgencyGrowth Orientation