Be an early applicantLess than 25 applicants

Company

Visa · 11 hours ago

Sr. Consultant, Technical Solutions

Miami, FL

Full-time

Remote

Senior Level, Lead/Staff

$106K/yr - $193K/yr

8+ years exp

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Comp. & Benefits

No H1B

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Responsibilities

Identifying innovative solutions, providing integration and post-launch support to Acquirers, Issuers, Third Parties, and internal Visa partners.

Handling escalated support requests, and working with other teams inside and outside of Visa’s Client Services organization.

Acting as a subject matter expert, an internal and external consultant, trainer, and mentor to colleagues across the organization.

Performing business analytics and performance monitoring of key client(s) to proactively identify operational improvements/efficiencies.

Qualification

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Payment IndustryDisputes ExperienceBusiness AnalyticsScrum/AgileJavaHTMLXMLJSONREST/SOAPSharePointJIRAConfluenceCross-Functional Collaboration

Required

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

4+ years of Payment Industry experience.

2+ years of disputes experience.

A track record of strong customer focus and consultative, client-facing experience.

A self-starter with strong organization and resolution management skills.

Strong leadership capabilities and interpersonal skills.

Commit to being part of and fostering a sense of team.

Perform business analytics and performance monitoring of key client(s) to proactively identify operational improvements/efficiencies

Strong problem-solving and analytical skills.

Deep understanding of and experience with technical concepts.

Be curious.

Eager to learn. Eager to teach and share knowledge.

Excellent written and verbal communication skills.