Medallia · 1 day ago
Senior Product Manager, Experience Profiles and Engagement
United States
Full-time
Remote
Senior Level, Lead/Staff
$147K/yr - $229K/yr
5+ years exp
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Responsibilities
Drive product strategy and delivery of Medallia’s Experience Profiles and Engagement capabilities as a part of our Experience Applications Team
Manage the product development processes, including betas, for the functionality of the feature group.
Develop detailed requirements, design, and engineering estimates to formulate plans and a delivery timeline.
Manage product backlog and scrum team.
Provide leadership and guidance to engineering teams and partner with Engineering leads/directors to manage functionality, achieve product KPIs, and guide the design and implementation of solutions.
Define and own the 12+ month feature roadmap to drive priorities while considering both value creation and the cost of creating value.
Effectively work cross-functionally and collaboratively with peers in PM, Design and Engineering to take products/features to market and drive success.
Partner cross-functionally with other teams, such as senior leaders, sales, product marketing, and customer success, to ensure their objectives are met, inputs and feedback are considered, and plans are communicated.
Participate in building a company culture of best practices and shared knowledge among colleagues and communities.
Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
Qualification
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Required
Bachelor's Degree in science, engineering, or related quantitative field or equivalent experience
5+ years of product management experience leading strategic vision and delivering product roadmap
Demonstrated experience building, launching, and scaling enterprise-grade solutions
Demonstrated business partnership experience communicating and collaborating with customers, prospects, and/or partners
Demonstrated experience driving cross-functional company initiatives across multiple departments
Preferred
5+ years of direct and hands-on experience bringing enterprise products to the market
Thought leadership, evangelizing, and public speaking experience
Outstanding communication abilities, capable of translating complex technical concepts
Experience with a Customer Experience Management Platform
Experience working with Customer Data Platforms (CDPs), including designing, implementing, or managing solutions that unify, activate, and derive actionable insights from customer data
Experience working in an agile development environment and familiarity with tools such as Productboard and Jira to write user stories and acceptance criteria in partnership with developers
Benefits
Competitive health and wellness benefits
Medical
Dental
Vision
401(k)
Short-term and long-term disability
Life and AD&D insurance
Statutory leaves
Paid parental leave
Paid holidays
Company
Medallia
Medallia provides SaaS platform focused on customer experience management.
1,001-5,000 employees
H1B Sponsorship
Medallia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (33)
2022 (56)
2021 (47)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$325MKey Investors
Ankona Capital PartnersSequoia Capital
2021-07-26Acquired· undefined
2019-07-18IPO· undefined
2019-02-28Series F· $70M
Leadership Team
Eli Portnoy
SVP and GM
Rajendran Nair
Vice President Product Marketing
Recent News
2024-11-07
Company data provided by crunchbase
