Mark43 · 10 hours ago

Senior Data Analytics Specialist- Public Safety

United States

Full-time

Remote

Senior Level

5+ years exp

Maximize your interview chances

GovTechInformation Services

Comp. & Benefits

No H1B

Insider Connection @Mark43

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Collaborate with public safety professionals, understanding their needs and translating them into advanced technical solutions.

Provide expert support and guidance to clients, ensuring they understand and can effectively use our solutions.

Deliver exceptional customer service, guiding non-technical users through complex processes with patience and clarity.

Develop and maintain advanced data analytics dashboards and reports to support public safety operations.

Conduct comprehensive training sessions and workshops for public safety personnel to enhance their understanding and use of our technology solutions.

Act as a senior liaison between the technical team and clients, ensuring clear communication and satisfaction.

Gather and analyze customer feedback to continuously improve our services and products.

Work closely with the management team to identify opportunities for process improvements and innovation.

Stay updated with the latest trends and advancements in public safety technology and data analytics.

Participate in the development of long-term strategies for public safety data management and analytics.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisData analytics dashboardsPublic safety technologyTraining sessionsTechnical communicationMentoringStakeholder management