ECI Software Solutions · 8 hours ago

Training Specialist

United States

Full-time

Remote

Entry, Mid Level

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Responsibilities

Contribute to comprehensive software implementations by developing and delivering interactive online and in person end-user training using web-based training tools

Develop strategic training plans and schedules designed to support the overall team goals

Act as an LMS Administrator responsible for course registrations, content availability and accessibility, and enabling user access

Respond to customer inquiries and registrations as needed

Develop complementary training materials that enhance learning options, including manuals, instructor materials, and certifications

Administer the training department's backlog and processing of monthly billings

Utilize project management skills to organize and deliver projects on schedule

Qualification

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Virtual TrainingWeb-based TrainingELearning ContentLMS AdministrationTraining TechnologyTraining DevelopmentProject ManagementERP Software TrainingECI ProductsTechnical Writing

Required

Highly motivated, self-managing and a logical, yet creative thinker

Possess a strong work ethic working

Must be a team player able to work collaboratively with others in a fast-paced environment

Experience working with blended learning programs, web-based training, and self-directed eLearning content

Ability to learn new software applications

Strong understanding of current training technology and the ability to learn new technologies quickly

Demonstrate ability to deliver training to adult users with various levels of computer experience

Excellent listening, presentation, verbal, and written communication skills for the purpose of customer interaction, curriculum development, and delivery of customer training

Organized to ensure project schedules and goals are met

Demonstrate experience in working in a cross-functional team environment

Excellent customer service, interpersonal, and problem-solving skills

Professional training, product knowledge, and/or development experience