BioSpace · 22 hours ago

Technical Account Manager, Reagent Services (Central US)

United States

Full-time

Remote

Mid Level

Maximize your interview chances

BiotechnologyCommunities

Comp. & Benefits

Insider Connection @BioSpace

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer’s project inquiries and generating price quotes for project design

Analyze customers’ needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary

Identify potential areas of concern for customers. Make recommendations based on recognizing customers’ current and future needs during continued business relationship

Maintain close communication with customers as well as facilitate communication with technical support when necessary

Collaborate with internal teams/departments to achieve sustainable growth

Organize and provide training for internal sales and external distributors by delivering presentations or/and demos

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Life SciencesCell BiologyImmunologyMolecular BiologyPeptide TherapeuticsCustomer-Centered