Practice Client Partner-Contact Center @ Infosys | Jobright.ai
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Infosys · 10 hours ago

Practice Client Partner-Contact Center

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ConsultingInformation Services
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Responsibilities

Manage client relationships, build a portfolio of $30-$40mn own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Qualification

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Sales ManagementClient Relationship ManagementAccount ManagementContact Center IndustryC-level EngagementGlobal Delivery ModelMulti-location Team ManagementBusiness Development

Required

Bachelor’s degree or foreign equivalent required from an accredited institution.
Will also consider three years of progressive experience in the specialty in lieu of every year of education.
11+ years of experience, with strong sales/relationship management/account management experience.
Experience in Contact Center industry and specifically traditional CC, CCaaS, CPaaS.
Leading PS Sales leads of product companies.
Leading consulting / sales leads of System Integrators(SIs).
Track record of interacting and building relationship with C-level client contacts.
Experience in driving large deals, with proven track record of closing deals.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Preferred

Good understanding of industry specific business issues and drivers.
Global Delivery Model experience.
Experience managing large multi-location consulting engagement teams.

Company

Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.

Funding

Current Stage
Public Company
Total Funding
$200M
Key Investors
Chrys Capital
2012-12-12IPO· undefined
2008-07-10Post Ipo Equity· $200M

Leadership Team

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Salil Parekh
Chief Executive Officer and Managing Director
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Anant Adya
Senior Vice President and Head (Cloud, Infra and Security)
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Company data provided by crunchbase
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