Concentrix · 3 days ago
Senior Salesforce Product Owner
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Customer ServiceInformation Technology
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Responsibilities
Lead team scrums to define the product vision, roadmap, and growth opportunities while communicating updates with partners throughout the project lifecycle.
Collaborate with internal and external contacts to analyze needs and ensure that the product roadmap aligns with strategic goals.
Work with product managers and business teams to create a product backlog guided by business value or Return on investment.
Stay up to date on trends and best practices in agile project management.
Plan and prioritize product development and manage the product feature backlog.
Develop detailed product feature specifications and ensure clarity of understanding among relevant teams.
Assess value, develop business cases, and prioritize user stories, epics, and themes to ensure understanding of product strategy.
Reduce roadblocks that may hinder the achievement of sprint/release goals.
Lead product-release plans and set clear expectations for delivering new functionalities.
Be a product ambassador internally and externally, sharing knowledge and addressing inquiries related to the product.
Qualification
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Required
5+ experience as a Product Owner in a Salesforce role; experience in the telecom industry.
Familiarity with Sales, Service & Experience Cloud.
In-depth knowledge of agile methodology for project management.
Experience with the business value associated with features.
Experience managing conflicting needs of partners.
Preferred
Exposure to Portals or POS Systems would be advantageous.
Benefits
Private medical plans
Great compensation package
Retirement savings plans
Paid learning days
Flexible workplaces
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO· undefined
2006-09-11Acquired· undefined
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