Morley · 9 hours ago

Auto Parts Consultant (Remote - Ohio)

Ohio, United States

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Answer calls from dealerships and auto manufacturer employees to assist with parts information

Provide directions to part warehouse locations

Locate parts in an online parts catalog

Place part orders

Identify corrections to auto parts catalogs

Research and learn new auto parts so you are on the leading edge of new car parts knowledge

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Qualification

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Auto parts knowledgeIdentify auto partsComputer navigationTyping skills

Required

Outstanding car/auto parts knowledge

Ability to identify key auto parts and assemblies

Computer navigation skills

Typing skills (at least 35 WPM)

Passion for research and problem solving

One or more years of experience with an automotive retailer or dealership parts department

High school diploma or equivalent

Available to work shifts taking place within the center's hours of operation: Monday to Friday, 8 a.m. - 8 p.m. Eastern time, No weekends or late nights!

Must be able to stick to the schedule reliably, as some queues are time sensitive

Ohio resident

High-speed internet access at home that you are able to connect to via Ethernet or landline

Secluded and distraction-free work environment