120 applicants

Company

Anaqua · 12 hours ago

Client Services Consultant, Intellectual Property (1160)

Boston, MA

Full-time

Remote

Mid Level

3+ years exp

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ComputerEnterprise Software

H1B Sponsor Likely

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Responsibilities

Provide best-in-class support for patent and trademark clients

Support the sales team during the latter stages of the process to educate clients on the services

Manage client relationships for new and existing clients

Form trusted relationships with a focus on providing solutions to client requirements in a timely manner

Proactively communicate and collaborate with external and internal clients to keep portfolio records current, accurate and valid

Establish and maintain close working relationship with colleagues and teams across all territories to support a ‘one firm’ service delivery

Take a commercial approach to develop client relationships

Monitor docketing

Deliver data reconciliation

Provide internal and external software training related to the Services division

Author and update process documentation

Engage in continuous process improvements and change management across the business

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Intellectual Property experienceClient relationship managementMS Office proficiencyChange management experienceParalegal skillsSoftware training

Required

Bachelor’s Degree or related experience

3+ years of intellectual property experience

Superb attention to detail, accuracy and strong organizational skills

Experience MS Office technology (Word, PowerPoint, Excel, etc....)

Demonstrative proactive client relationship skills

Ability to multitask and work on multiple complex tasks

Ability to diligently review various documents and client files

Excellent communication skills and the ability to interact professionally with a diverse group of executives, managers, subject matter experts, and administrative professionals

Maintain high level of confidentiality and professionalism

Motivated and the ability to work in a fast-paced, team environment

Ability to work independently and time management

Paralegal skills and knowledge of Intellectual Property

Experience in a change management environment is valuable

Benefits

Medical, dental, vision, life, and pet insurance

401(k) with company match

Casual and fun work environment

3 weeks of vacation

8 company holidays, plus 2 floating holidays

Company

Anaqua

Anaqua provides intellectual asset management software solutions and services to corporations and law firms of all sizes.

Founded in 2004

Boston, Massachusetts, USA

501-1,000 employees

http://anaqua.com

H1B Sponsorship

Anaqua has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (3)

2021 (6)

2020 (1)