OpTech.ai · 1 day ago
Forward Deployed AI Solutions Engineer
United States
Full-time
Remote
Entry, Mid Level
1+ years exp
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No H1B
Hiring Manager
JJ Refling
Insider Connection @OpTech.ai
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Responsibilities
Be an AI expert and evangelist for Lorikeet’s customer base
Lead AI implementation projects from kickoff to successful deployment
Understand client workflows and configure Lorikeet’s AI tools to meet their specific needs
Understand customer workflows and configure Lorikeet’s AI tools to meet their specific needs
Understand customers’ businesses and recommend innovative AI solutions beyond typical customer support to achieve their business goals
Work with our product team to represent customer needs, provide feedback, and inform both our short-term and long-term product strategy
Guide customers through technical implementation while building strong relationships
Solve complex integration challenges creatively and efficiently
Qualification
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Required
1-3 years of client-facing experience in management consulting, technical implementation, or similar roles
A technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.)
Strong project leader with a track record of independently leading complex technical solutions (e.g. organized, reliable, and extremely high-agency)
Experience building & managing stakeholder relationships (e.g. very comfortable working with external clients)
Strong communication skills (e.g. effectively listen on all levels, and have the ability to explain technical concepts to non-technical stakeholders)
Solution-oriented mindset (e.g. love to think creatively to solve problems and 'hack' systems to do unexpected things)
Excited about AI, knowledgeable and already tinkers with it (e.g. a ChatGPT power user, or build AI projects in spare time)
Based in the United States and eligible to work in the US without sponsorship (remote work supported)
Company
OpTech.ai
Scaling customer support while maintaining response quality is exceptionally hard.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
