Be an early applicantLess than 25 applicants

Company

Humana · 5 hours ago

Consumer Engagement Representative

Remote Arizona

Full-time

Remote

Entry Level

$34K/yr - $47K/yr

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Health CareHealth Insurance

H1B Sponsor Likely

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Responsibilities

Oversees the enrollment, education, engagement, and activation duties for client groups regardless of segment, and for product where warranted.

Performs basic administrative/clerical/operational/customer support/computational tasks.

Typically works on routine and patterned assignments.

Contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying member education opportunities to drive maximum utilization of available resources, and directing clients on the use of available resources.

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Qualification

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Call Center ExperienceMicrosoft OfficeFluency in SpanishAssociate's DegreeCustomer Support

Required

Previous experience with assisting members via call center environment

Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, etc.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Must be able to work 4x10 hr shifts either Weds-Sat OR Mon-Wed + Saturday

Preferred

Fluency in Spanish

Associate's or Bachelor's degree

Benefits

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Company and personal holidays

Volunteer time off

Paid parental and caregiver leave

Short-term and long-term disability

Life insurance

Company

Humana

Glassdoor

3.8

Humana is a health insurance provider for individuals, families, and businesses.

Founded in 1964

Louisville, Kentucky, USA

10,001+ employees

http://www.humana.com

H1B Sponsorship

Humana has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (217)

2022 (257)

2021 (258)

2020 (107)