Smallstep · 5 hours ago

QAE & Program Manager

United States

Full-time

Remote

Mid Level

$60K/yr - $180K/yr

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Hiring Manager

Ted Malone

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Responsibilities

Lead the Smallstep on Smallstep initiative, ensuring all internal teams use our products in their daily workflows. Modeled after Okta on Okta, the program objectives are threefold: Enable the business, Evolve the platform, Showcase the platform

Collect and analyze feedback from internal users to drive product improvements.

Collaborate with cross-functional teams to integrate product enhancements based on dogfooding insights.

Create and share content, such as blog posts, videos, and case studies, to showcase how Smallstep uses its own products.

Represent Smallstep at industry conferences and events, sharing our dogfooding journey and lessons learned.

Develop, write, and maintain test scripts for critical Smallstep product workflows.

Manage the execution of test scripts, ensuring thorough coverage and high standards of quality.

Oversee outsourced QA activities, ensuring they meet Smallstep’s standards.

Work closely with the development and product teams to identify and resolve bugs and usability issues.

Implement automated testing where applicable to improve efficiency and coverage.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Quality AssuranceTest script developmentAutomated testing toolsSoftware development methodologiesInternal dogfoodingMacOSWindowsLinuxContent creationProject managementCross-functional collaborationDocumentation skills