BioSpace · 6 hours ago
Director, Commercial Operations
United States
Full-time
Remote
Director/Executive
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Responsibilities
Lead the TE&P team to deliver accurate, timely proposals that reflect RESILIENCE’s technical capabilities.
Collaborate with Sales & Business Development (S&BD), Commercial Development (CD), Franchise Heads (FH), and SMEs to define response strategies for client proposals.
Manage proposal reviews and approvals across finance, legal, and operations to ensure alignment with client needs and RESILIENCE's capabilities.
Optimize CRM, contract generation, and commercial analytics systems to support business needs.
Develop and monitor commercial metrics, dashboards, and forecasting to track proposal outcomes, sales, and revenue.
Work closely with internal teams to define scope, pricing, and costs for potential customer programs.
Ensure alignment across teams and stakeholders throughout the proposal lifecycle.
Lead continuous improvements in the proposal development process, incorporating best practices and scalability.
Mentor the TE&P team to enhance their skills and manage growing proposal volume.
Ensure CRM data integrity and optimal system utilization across commercial teams.
Provide insights into opportunity qualification and negotiation strategies for business development.
Review and approve all proposals, ensuring accuracy in technical, operational, and financial details.
Develop technical content libraries and proposal templates to standardize processes and improve efficiency.
Lead the inside sales team in identifying and engaging potential new business opportunities and clients, expanding Resilience's reach within the biopharmaceutical industry.
Drive the development of a robust pipeline through targeted outreach efforts, ensuring alignment with Resilience's strategic goals and client needs.
Partner with Chief Commercial Officer to design, implement and execute commercial strategies that will drive results to achieve AOP and profitability objectives.
Contribute to and lead enterprise-level initiatives on continuous improvement of tools and systems, such as CRM platform integrations, to enhance overall organizational integration and productivity.
Qualification
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Required
Technical expertise in drug substance and drug product manufacturing within biologics, vaccines, nucleic acids, cell therapy, and gene therapy sectors.
Strong experience in proposal development, workflow management, and technical evaluation within a CDMO environment.
Proven ability to manage CRM systems, commercial analytics, and performance metrics.
Exceptional project management, problem-solving, and organizational skills.
Strong communication and collaboration skills with internal teams, leadership, and external clients.
Persuasive writing and proposal development experience.
Preferred
Bachelor’s degree in Life Sciences (e.g., Molecular Biology, Biotechnology) or Business Administration (e.g., MBA).
Significant experience working in a Commercial environment either in Sales Operations, Proposal writing, Inside Sales and/or Business Development, ideally within a highly-matrixed CDMO.
Strong proficiency with CRM platforms (e.g., SFDC) and commercial analytics tools.
Experience in biotech sales or commercial operations with client-facing proposal generation experience.
Excellent written and verbal communication, organizational, and leadership skills.
Benefits
Equity
An annual cash bonus program
A 401(k) plan with a generous company match
Great healthcare (including medical, dental and vision)
Family building benefits
Life and disability insurance
Flexible time off
Paid holidays
Other paid leaves of absence
Tuition reimbursement
Support for caregiving needs
Company
BioSpace
BioSpace is the leading online community for industry news and careers for life science professionals.
Founded in 1988
11-50 employees
H1B Sponsorship
BioSpace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$10M2000-08-24Series B· $10M
Leadership Team
J
Joshua Goodwin
CEO and President
K
Kristin Jones
Chief Revenue Officer
Recent News
Crunchbase News
2024-11-20
2024-05-31
Company data provided by crunchbase
