Togetherwork · 11 hours ago
Salesforce Administrator (Remote- US Based)
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Responsibilities
You will be a subject matter expert on both Salesforce and Togetherwork's Salesforce roadmap, responsible for the scoping and execution of various Salesforce enhancements, including workflow automation, data migration, and custom object creation.
You'll provide front-line end-user support to our internal customers (300+ users) and solve a wide range of issues, from simple to complex, in a fast-paced, dynamic environment.
In your first month, you'll onboard, get up-to-speed, and begin to learn our Salesforce environment and processes as used by its core users.
Shadow the Salesforce Architect in core day-to-day activities to get a sense of requests and priorities.
Immerse yourself in the company's internal data structure - Salesforce and adjacent tech stack - to understand the architecture and foundation of our org.
Meet with various stakeholders to understand their respective use cases related to Salesforce.
Start to take on and resolve end user tickets in our internal support queue.
Manage the internal support queue, including error resolution, user management, and other daily requests critical for end users.
Scope and execute short-term projects (< 2 weeks) as assigned by the Salesforce architect.
Begin participating in larger strategic Salesforce initiatives with Revenue Operations and other stakeholders.
Lead Revenue Operations weekly review of ongoing Salesforce projects and appropriately manage timeframes, scope, and expectations.
Continually and proactively look to optimize our Salesforce data structure, processes, and adjacent tech stack.
Qualification
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Required
Bachelor's degree or 4+ years hands-on Salesforce administration experience in lieu of a Bachelor's degree.
4+ years of Salesforce experience in a business environment, preferably in Software-as-a-Service (SaaS).
2+ years of experience with a marketing automation tool integrated into Salesforce.
2+ years of experience with administration or as a power user of tools core to a sales and marketing organization.
Deep understanding of relational databases and data integration tools.
Excellent written and verbal communication skills.
Analytical, detailed, organized, and results-oriented.
Ability to work effectively under pressure in a fast-paced, dynamic, team-oriented environment.
Preferred
Salesforce certification (ADM 201) strongly preferred.
HubSpot experience strongly preferred.
Experience with programming languages such as SoQL, SQL, JavaScript, Java, and Apex is preferred.
Benefits
Medical, dental, and vision insurance options
100% Employer paid short/long term disability
Basic Life
401(k) option with 100% company match up to 4%
Flexible paid personal/vacation time built on mutual trust and accountability
10 sick days annually
9 company paid holidays
6 weeks paid parental leave
Company
Togetherwork
Togetherwork operates as a provider of group management software and payments.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Park Square Capital
2024-07-01Private Equity· undefined
2018-03-13Acquired· undefined
Recent News
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