Sr. Product Success Manager (for product managers who want to guide other product teams) @ Aha! | Jobright.ai
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Sr. Product Success Manager (for product managers who want to guide other product teams) jobs in United States
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Aha! ยท 23 hours ago

Sr. Product Success Manager (for product managers who want to guide other product teams)

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Enterprise SoftwareInnovation Management
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Growth Opportunities

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Responsibilities

Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
Delivering responsive customer service using our proven frameworks
Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
Helping customers integrate Aha! software with their existing tools (e.g., development systems)
Sharing customer feedback internally
Testing new product functionality as needed
Mentoring newer team members as they lead demos, share best practices, and help customers with integrations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementCustomer SupportAgile MethodologiesScrumKanbanScaled Agile FrameworkClear Instructions WritingComplex Software ApplicationsWorkflow MethodologiesIntegration with Existing ToolsMentoring

Required

Product management experience is a must-have.
Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company.
Influenced or defined the detailed go-to-market process used to achieve product and business goals.
Learned complex software applications and workflow methodologies.
Written clear instructions to answer questions and explain best practices.
Independently resolved hard challenges.
Working with customers (rather than defining requirements and guiding development work) is your preference.
Showcasing advanced technology to sophisticated customers energizes you.

Benefits

Profit sharing
Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
Up to 200 hours of paid time off a year to spend however you want
30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
Volunteer opportunities throughout the year

Company

Aha! is a product management software that facilitates product roadmap management.

Funding

Current Stage
Growth Stage

Leadership Team

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Brian de Haaff
Co-founder and CEO
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Chris Waters
Co-founder and CTO
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Company data provided by crunchbase
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