44 applicants

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Company

3Cloud · 1 day ago

Solutions Architect - Managed Services

United States

Full-time

Remote

Senior Level

$100K/yr - $160K/yr

7+ years exp

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Technical Support

No H1B

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Responsibilities

Work with 3Cloud’s Managed Services leadership coordinating services functions and client experience across service lines, focused on managed services.

Collaborate with 3Cloud sales executives on opportunities, including qualification, discovery, scoping, pricing, contacting, and closure.

Support sales executives with potential leads for managed services, including proactive pursuit of opportunities of existing 3Cloud clients where managed services has not been introduced.

Serve as a technical subject matter expert and single point of contact for coordinating and aligning different solution components to prepare cohesive and compelling proposals

Translate requirements into a technical design leveraging existing tools, services, and frameworks

Assure alignment of proposed solutions with client requirements and 3Cloud’s capabilities

Engage with clients by analyzing infrastructure investments, application portfolios, and organizational capabilities to understand opportunities for outsourcing and managed services.

Carry personal utilization target with clients for technical architecture and client onboarding.

Own indirect revenue (revenue influence) metric related to sales of managed services opportunity.

Collaborate with Microsoft account team(s) on account strategy and execution. Whenever possible, support Microsoft initiatives for account penetration and growth.

Develop reference architectures, documentation, and other intellectual property that ensures the delivery of managed services that are secure, highly profitable, and scalable.

Qualification

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AzureManaged ServicesSolution EngineeringSales SupportData Platform ArchitectureMicrosoft Power BIApp ServicesAI/MLDevOpsClient ExperienceProject Management

Required

7+ years of experience in technology roles spanning technical engineering, operations, and sales support

Pre-sales and sales support experience in a managed services organization with a track record of pursuing and closing managed services engagements

Managed Services experience; experience with solution engineering and/or account management in developing managed services solutions.

Azure experience and certification including familiarity with Data Platform architecture, Microsoft Azure data platform tools (ADF, Databricks, Fabric, Synapse), Microsoft Power BI (Modeling and Reporting), familiarity with Azure App services architecture, Azure App services (Azure Function Apps, App Services, CosmosDB, Event Grid and SQL Server), familiarity with Azure AI and ML architecture, Azure AI and ML services (Cognitive Services, Machine Learning Studio), familiarity with scripting languages, deployment automation, Azure DevOps, familiarity with Azure DevOps tooling (Boards, Pipelines, etc)

Passion for client experience and sales within managed services as a vehicle to help clients achieve their goals.

Entrepreneurial spirit, and desire to look for opportunities to continually improve.

Consistent performance in hitting goals related to due dates, sales response, and product quality.

Ability to operate effectively as part of a matrixed team and drive results from members of the organization who may not be part of a direct reporting relationship.

Ability to provide constructive feedback to managed services team members.

Attention to detail, strong task prioritization, and insistence on excellence and 'getting it right the first time.'

Excellent oral and written communication skills.

Experience with managed services operations (NOC, Engineering, Account Management) and operational tools (i.e. monitoring, reporting, etc.).

Strong project management skills

Comfortable working with client senior leadership and C-level executives regarding strategy, value proposition of solutions, and ROI scenarios.

Excellent presentation skills – preparing and presenting solutions, and a business case for desired outcomes.