OnBoarding IT ยท 1 day ago
Customer Service Associate
United States
Full-time
Remote
Entry Level
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Responsibilities
Serving as the initial contact for client inquiries received through various channels like phone, email, and chat.
Providing outstanding customer service, ensuring prompt and precise responses to client needs.
Guiding clients through our investment options, products, and services.
Assisting with client account management, which involves monitoring investments, maintaining accurate records, and resolving any emerging issues.
Working closely with internal teams to enhance client services and optimize communication workflows.
Actively contributing to team goals and participating in any assigned projects or initiatives.
Qualification
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Required
Excellent Communication: Strong written and verbal communication skills are crucial for this role.
Client Focus: A genuine passion for assisting others and prioritizing client needs in all interactions.
Self-Sufficiency: The ability to work autonomously, manage your time effectively, and consistently meet deadlines.
Preferred
Relevant Experience: Prior experience in customer service, account management, or similar fields is a bonus, but not mandatory.
Benefits
Time Off
Earning Potential
Training
Company
OnBoarding IT
IT Recruitment mediates IT professionals, for temporary assignments, permanent positions and interim projects
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase
