Ghabryal Law Firm · 1 day ago
Telemarketing and Customer Service Associate
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Responsibilities
Actively reach out to potential customers via phone, email, and other communication channels to introduce and sell our products and services.
Understand customer needs and recommend tailored solutions that showcase the value of our offerings.
Deliver exceptional customer service by answering inquiries, addressing concerns, and ensuring a positive sales experience.
Maintain a strong knowledge of our products and services to effectively communicate features and benefits to potential customers.
Assisting customers in setting up their accounts.
Meet or exceed individual and team sales targets through proactive engagement and follow-up with leads.
Accurately document customer interactions and sales activity in our CRM system.
Collaborate with the team to refine strategies and improve outreach techniques.
Explain how our product and services directly resolve the customers issues and enhances their experience.
Explain how our product’s features that deliver tangible benefits to the customers.
Explain what makes your product or service different from competitors.
Mention any special deals, unique features, or benefits they won’t find elsewhere.
Suggest complementary products or services that enhance the customers purchase.
Highlight guarantees, warranties, or your exceptional customer support.
Qualification
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Required
Excellent communication and persuasive skills with a friendly and confident approach.
Goal-oriented and motivated, with a passion for achieving results.
Strong interpersonal skills, enabling the development of positive relationships with customers.
Ability to learn quickly and adapt to new sales techniques and product knowledge.
Comfortable working flexible hours and managing time effectively to achieve goals.
Preferred
Previous experience in sales, telemarketing, or customer service is a plus but not required; training is provided.
Benefits
Flexible hours and schedules, ideal for students and individuals with other commitments.
Comprehensive training and ongoing support to help you succeed in your role.
Valuable sales and customer service experience to enhance your resume.
Opportunities for advancement in a growing company.
Company
Ghabryal Law Firm
Ghabryal Law Firm is pleased to offer its clients, either individuals or corporations, with a wide range of Canadian immigration legal services including the following: Permanent Resident Applications Express Entry Federal Skilled Worker Federal Trades, and Canadian Experience Class Provincial Nominee Programs Business Immigrants Humanitarian & Compassionate Family Sponsorship Caregiver Programs Temporary Resident Applications Visitor Visa Temporary Resident Visa Student Visa Work Visa Citizenship Citizenship Applications Refugee Protection Claims Refugee Sponsorship Immigration and Refugee Board Pre-Removal Risk Assessment Appeals and Judicial Review Refugee Appeal Division Immigration Appeal Division Federal Court
Funding
Current Stage
Early StageCompany data provided by crunchbase