Telemarketing and Customer Service Associate @ Ghabryal Law Firm | Jobright.ai
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Telemarketing and Customer Service Associate jobs in Tampa, FL
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Ghabryal Law Firm · 1 day ago

Telemarketing and Customer Service Associate

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Law Practice
Hiring Manager
Ereny Tawadrous
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Responsibilities

Actively reach out to potential customers via phone, email, and other communication channels to introduce and sell our products and services.
Understand customer needs and recommend tailored solutions that showcase the value of our offerings.
Deliver exceptional customer service by answering inquiries, addressing concerns, and ensuring a positive sales experience.
Maintain a strong knowledge of our products and services to effectively communicate features and benefits to potential customers.
Assisting customers in setting up their accounts.
Meet or exceed individual and team sales targets through proactive engagement and follow-up with leads.
Accurately document customer interactions and sales activity in our CRM system.
Collaborate with the team to refine strategies and improve outreach techniques.
Explain how our product and services directly resolve the customers issues and enhances their experience.
Explain how our product’s features that deliver tangible benefits to the customers.
Explain what makes your product or service different from competitors.
Mention any special deals, unique features, or benefits they won’t find elsewhere.
Suggest complementary products or services that enhance the customers purchase.
Highlight guarantees, warranties, or your exceptional customer support.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Persuasive skillsSales experienceTelemarketing experienceCustomer service experienceGoal-oriented

Required

Excellent communication and persuasive skills with a friendly and confident approach.
Goal-oriented and motivated, with a passion for achieving results.
Strong interpersonal skills, enabling the development of positive relationships with customers.
Ability to learn quickly and adapt to new sales techniques and product knowledge.
Comfortable working flexible hours and managing time effectively to achieve goals.

Preferred

Previous experience in sales, telemarketing, or customer service is a plus but not required; training is provided.

Benefits

Flexible hours and schedules, ideal for students and individuals with other commitments.
Comprehensive training and ongoing support to help you succeed in your role.
Valuable sales and customer service experience to enhance your resume.
Opportunities for advancement in a growing company.

Company

Ghabryal Law Firm

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Ghabryal Law Firm is pleased to offer its clients, either individuals or corporations, with a wide range of Canadian immigration legal services including the following: Permanent Resident Applications Express Entry Federal Skilled Worker Federal Trades, and Canadian Experience Class Provincial Nominee Programs Business Immigrants Humanitarian & Compassionate Family Sponsorship Caregiver Programs Temporary Resident Applications Visitor Visa Temporary Resident Visa Student Visa Work Visa Citizenship Citizenship Applications Refugee Protection Claims Refugee Sponsorship Immigration and Refugee Board Pre-Removal Risk Assessment Appeals and Judicial Review Refugee Appeal Division Immigration Appeal Division Federal Court

Funding

Current Stage
Early Stage
Company data provided by crunchbase
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Orion

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