CDK Global · 3 days ago

Professional Service Consultant

United States

Full-time

Remote

Mid, Senior Level

$69K/yr - $80K/yr

5+ years exp

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Responsibilities

Leverage existing Fixed Operations and exercise discretion to ensure that the CDK configurations align with client business requirements

Become an expert on CDK Retail software and retail applications.

Based on business experience and knowledge, make best practice recommendations for CDK configurations and/or client business processes to maximize client utilization and business results.

Confer with client and CDK on best practices utilizing CDK solutions.

Interact with, and train, assigned clients regarding CDK solutions.

Work with peers and other project colleagues to achieve project results.

Mentor other on-site associates to help them grow their knowledge and broaden their expertise.

Separately, and with key management, review Performance reporting, comparing to benchmarks/goals for process and business improvement opportunities.

Act as an advocate for clients within CDK.

Maintain a high level of awareness of current automotive business trends and best practices.

Evaluate dealership knowledge and their current level of process and product utilization

Ability to consult with client’s staff at all levels.

Work individually or partner with colleagues to identify process workflow gaps and create solutions.

Advise on best practices that drive dealership efficiency, system utilization, margins, sales, productivity, and revenue

Complete paperwork and documentation in the designated timeframe

Support strategic and operational improvements with CDK team.

100% Travel

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CDK software expertiseRetail automotive experienceFixed Operations knowledgeMS Office proficiencyIndependent work ability