CBTS · 5 hours ago
Collections Supervisor
United States
Full-time
Remote
Senior Level
$85K/yr - $105K/yr
7+ years exp
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Responsibilities
Support/lead team to ensure that monthly collection targets are met.
Work with various departments to develop processes to improve collection rate.
Weekly account reviews with the collection team.
Setting monthly collection target.
Identify customers for possible service disconnects.
Support cash application with required payment details.
Assist with month end reporting.
Direct handling of customers requiring additional support/reconciliation.
Conduct employee reviews.
Qualification
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Required
Four years of College resulting in a Bachelor's Degree or equivalent
Collection Experience -- 7 -- 10 years
Supervisory Experience -- Minimum of 3 years
Proven experience as a Collections Supervisor or similar role.
Strong knowledge of debt collection laws and regulations.
Excellent leadership and team management skills.
Outstanding communication and negotiation skills.
Strong analytical and problem-solving abilities.
Ability to work under pressure and meet deadlines.
Proven track record working with multiple ERP systems
High level of professionalism and integrity.
Strong attention to detail.
Excellent organizational and time management skills.
Ability to develop and implement effective collection strategies.
Experience in training and mentoring staff.
Strong customer service orientation.
Ability to handle escalated cases effectively.
Knowledge of financial and accounting principles.
Ability to prepare and present reports.
Commitment to continuous improvement and professional development.
Preferred
Enrollment or completion of NACM would be considered an asset.
Company
CBTS
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-06Acquired· undefined
Leadership Team
Phil Clark
SVP, National Territory Sales
Randy Barnhardt
SVP, Service Provider and Global Account Sales
Recent News
Cincinnati Business Courier
2024-02-18
Company data provided by crunchbase
