Seagate Technology · 5 hours ago
Account Manager II - Sales Operations (Remote)
USA
Full-time
Remote
Mid Level
$56K/yr - $80K/yr
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Responsibilities
Act as the focal point in communication and execution of sales order fulfillment to meet Seagate’s revenue targets while meeting customer on-time delivery requirements.
Analyze forecast demand, inventory, and customer sell-through to develop and manage weekly and quarterly demand / supply plans.
Evaluate risk and implement contingency plans related to supply coverage and inventory in-stock targets.
Analyze customer demand, purchase orders, and backlog on a daily/weekly basis.
Identify problem areas and drive customer engagement and internal functional groups as appropriate.
Coordinate closely with cross functional teams to ensure supply plans support direct & indirect customer needs and brick & mortar weekly sales-out while maintaining appropriate inventory levels.
Coordinate with Sales and Product Line Management teams to set launch quantities and ensure smooth product transitions.
Coordinate with product Planners and retail Buyers to successfully manage end of life planning and minimize financial impact of product returns.
Engage with Sales Operations Analyst to explain demand variations and dynamics supporting complete order fulfillment.
Partner with logistics teams to determine and execute optimal supply chain for all product shipments, incorporating both cost and customer service metrics.
Qualification
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Required
Self-motivated professional who takes initiative and does more than is expected
Ability to think strategically and execute tactically
Has aptitude in reporting & analysis of inventory levels, customer demand, and attainment of metrics
Ability to thrive in a fast-paced environment where you may be required to quickly pivot from one task to another
Confident in abilities and grasps concepts quickly
Customer-service minded
Ability to present data to various levels of professionals including in email, chat, and presentations
Ability to work independently with minimal direction
Have a high level of comfort in working with numbers
Ability to occasionally support after hours tasks as part of a global team including quarter-end closing
Prior experience with a high-tech and/or manufacturing company in a retail supply/demand setting
Prior experience in a customer interfacing role
Proven ability to self-manage schedules and time while planning tactically and think strategically
Demand planning/demand forecasting
Inventory management
Excel capabilities which include experience with pivot tables and SUMIF & VLOOKUP formulas
MS Office intermediate level or higher
Preferred
Previous experience in the storage or retail industry
Technical knowledge of and /or exposure with CRM tools
Previous operations and/or inside sales support experience
Prior experience in account management, inventory management, or supply chain
Prior forecasting experience
Benefits
Eligibility for variable pay bonus
Medical
Dental
Vision
Life insurance
Short-and long-term disability
401(k)
Employee stock purchase plan
Health savings account
Dependent care
Healthcare spending accounts
Paid time off
12 holidays
Flexible time off provided pursuant to Seagate policy
A minimum of 48 hours of paid sick leave
16 weeks of paid parental leave
Company
Seagate Technology
Seagate is a data storage and hardware company that offers hard disk drives (HDDs), solid-state drives (SSDs), and other storage solutions.
Founded in 1979
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.3BKey Investors
ValueAct Capital
2023-09-08Post Ipo Debt· $1.3B
2023-05-24Post Ipo Debt· $1B
2016-09-09Post Ipo Equity· undefined
Leadership Team
Dave Mosley
Chief Executive Officer
Stephen Luczo
CEO
Recent News
2024-11-21
Morningstar, Inc.
2024-11-02
2024-10-23
Company data provided by crunchbase
