Cable ONE · 6 hours ago

Product - Research Manager

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Research Integration: Aggregate, synthesize, and present key findings from both internal and external research sources to executives, highlighting actionable themes that drive business decisions.

Vendor Management: Manage relationships with external research vendors, ensuring high-quality delivery of both tactical studies (e.g., market and competitor analysis) and strategic brand studies that provide insights into customer perceptions and market positioning.

Internal Research Liaison: Serve as the primary point of contact for internal leaders seeking to leverage research for strategic decision-making. Provide guidance on how research can inform areas such as market expansion, product evolution, and customer segmentation.

Collaboration with Product Management: Partner closely with product managers to design and implement research that supports product discovery, roadmap development, and product evolution. Help ensure that research aligns with the broader company vision and product goals.

Customer Experience Advocacy: Collaborate with the Customer Experience (CX) team to amplify the voice of the customer. Use insights from research to prioritize initiatives aimed at improving customer satisfaction and experience.

Qualification

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Market ResearchConsumer InsightsVendor ManagementQualitative ResearchQuantitative ResearchData AnalysisProject Management