Be an early applicantLess than 25 applicants

Company

Amazon · 7 hours ago

Senior Cloud Consultant, WWPS US Federal DoD ProServe

Hawaii County, HI

Full-time

Remote

Mid, Senior Level

$138K/yr - $239K/yr

3+ years exp

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Responsibilities

Must be an approved candidate for Hiring our Heroes (HoH) 25-1 Cohort

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

2+ years of experience in technical support that is focused first and foremost in customer success

2+ years of experience supporting consumer WiFi / Mesh networking platforms (Linksys, D-link, Google WiFi, ASUS)

2+ years working with of Firewall configurations, parental controls, and commonly enabled features associated with service provider modems/routers and services

1+ years providing technical support for mobile devices and platforms (iOS, Android)

Ability to work remotely

Excellent verbal and written communications skills required in both English and Spanish

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical SupportWiFi/Mesh NetworkingFirewall ConfigurationsMobile Device SupportInfrastructure ArchitectureAWS SolutionsData Center OperationsCloud MigrationNetwork Security Requirements

Required

Must be an approved candidate for Hiring our Heroes (HoH) 25-1 Cohort

3+ years of customer service experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

2+ years of experience in technical support that is focused first and foremost in customer success

2+ years of experience supporting consumer WiFi / Mesh networking platforms (Linksys, D-link, Google WiFi, ASUS)

2+ years working with of Firewall configurations, parental controls, and commonly enabled features associated with service provider modems/routers and services

1+ years providing technical support for mobile devices and platforms (iOS, Android)

Ability to work remotely

Excellent verbal and written communications skills required in both English and Spanish

Preferred

7+ years experience in infrastructure architecture, database architecture and networking

Experience in technology/software sales consulting or equivalent skills

Professional experience architecting/deploying/operating solutions built on AWS

Experience working within software development or Internet-related industries

Experience migrating or transforming legacy customer solutions to the cloud

Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware and storage

Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP

Benefits

Full range of medical, financial, and/or other benefits

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10,001+ employees

https://amazon.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)